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Shipping & Returns

To edit this page simply login to the control panel, click the Website Content tab and choose the View Web Pages option. Click Edit next to the Shipping & Returns page and you can change this text. A sample returns policy is shown below which you can edit as needed.

Returns Policy

You may return most brand new, unopened items within 30 days of invoice date for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) or shipping damage.  If the return is not a result of shipping damage, incorrect or defective item, then the refunded cost will be minus any shipping charges Modern Aquatix, Inc. paid to any carrier in shipping the item to you. 

You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request.

Please note that ALL returns must receive a Return Authorization, or RA number, prior to being shipped back.  Any item sent back without the Return Authorization number will be refused and returned to sender.  Please contact us via phone or email for your Return Authorization number. 

Shipping

Modern Aquatix, Inc. can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Modern Aquatix, Inc. incorporates a promotional based shipping charge.  This charge is $7.99 flat rate per order, and free shipping in the continental United States on orders over $150.  Most orders ship out the same day on orders placed prior to 2pm eastern time via UPS, however we do reserve the right to change any order to USPS when shipping via flat rate or free promotional shipping.